Logo Glissando
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Telefon: +49 9172 669211 service hours: Mo-Fr. 8:00-17:00 Uhr

harfe@glissando.de - E-Mail for harp inquiry

versand@glissando.de - E-Mail for mail order

buchhaltung@glissando.de - E-Mail concerning questions about invoices and paymants

Address:

Glissando
Bernadette Kerscher
Heidecker Straße 4
91187 Röttenbach
GERMANY

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Open Mo.-Fr. 8:00-17:00 Uhr, Sa. 9:00-13:00 Uhr

for expert advise about harps or harp service it is necessary to make an appointment

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How you find us

Our premises are in 91187 Röttenbach, Heidecker Straße 4
We are located 40 km south of Nuremberg in the south of Germany
Important: in a GPS please search with PLZ 91187 oder complete address, "Röttenbach" is a current name around here and sometimes customers turn up in the wrong "Röttenbach" , one hour away.

Harp Service

We offer competent harp service for your harp at fair prices - independent from a manufacturer and where you bought the harp.
When the harp is in use and in normal condition we carry out regulations at a fixed price.

For older or unplayable harps we take a look at the harp and discuss with you what repairs seem reasonable and possible and give an estimate of the propable costs.
Our harp technicians are fine and experienced craftsmen - but not magicians; Therefore we do not work on substandard harps (as they can be found way too often in the internet, and where the lebers are not designed to work properly) .

The fastest posiibity for the regulation of your harp is to bring in the instrument.An appointement is mandatory.
Usually you can wait and take your harp home after the regulation. You will find the propable waiting times and our standard prices listed in the table below.

Service request

If you want an appointment for harp service in our workshop or if you are interrested in maintenance of your harp during a service trip , please call+49 9172 669211 - or write an email to service@glissando.de.

Informations we will need:
What harp? Manufacturer? Model? Age of the instrument? Last maintenance on the instrument?
The request? normal maintenance/regulation? special problems?

and naturally : your name, address and contacts

Work in the workshop

Work price waiting time
Regulation small pedal harp 40 strings 230.- € 3 hours
Regulation pedal harp SEMI GRAND Harfe 290.- € 3-4 hours
Regulation Concert Harp GRAND CONCERT 330.- € 3-4 hours
Replacement pedal felts incl. material 80.- € 1 hour
Regulation single action harp 180.- € 2 hours
Regulation lever harps 120.- € 1-2 hours
first regulation lever harp B. Kerscher up to 2 years after purchase in our shop 70.- € 1 hour
first regulation pedal harp up to 3 years after purchase in our shop 130.- € 2-3 hours

Service tour

Our experienced harp technichian Mirek (he has been working on harps of every type and manufacturer for 15 years) regularly is abroad on service trips in Germany, Austria, Switzerland and Belgium. We can offer harp service in music school, orchetras, universities and at home.

For work during the service trips we ask fo a travel contribution per harp ( usually 30.- to 40.-€, depending on location and number of participants) to cover travel time and expenses.) The customers on the service trip will be informed before the trip about the amonunt of the travel contribution.

Service trips are planned to respond to service demands:
we collect your service requests.

When we reach a critical number in one region we start planning the service trip and fix the details with the participating customers.